FAQ

(More answers to technical questions are available at http://www.thewinecurators.com/faqTech.shtml)

How do I see a summary of all the information for a particular wine?

Why can’t I change any information in List layouts or Wine Summary?

What if I don’t see the entry field I want...where do I put that information?

Why don't my Lists print the same way they look on the screen?

Why can’t I see all my wines?

Why do some of my wines have no maturity status?

Why aren’t there any food pairing suggestions for a particular wine?

How do I keep PWC on two computers and how do I transfer the data?

Why is my printer only printing one page or wine of my report or list?

Is it possible to display additional fields on the Reports?

How do I change my screen/monitor resolution?

Why aren't my labels printing correctly?


How do I see a summary of all the information for a particular wine?

Click on any wine in any list (Cellar, Tasted, Wish List, Out of Stock, Gen Label Info, Ratings, On Order) to go directly to the Wine Summary page. This form offers a complete summary of ALL the information you have entered about a wine on an easy to read page that you can also print.

Why can’t I change any information in List layouts or Wine Summary?

PWC operates on the principle that you will be viewing your wines in many different ways, but editing them in only one way. You MUST click an "edit" button in order to change information about a wine. This way you will not accidentally change any information.

What if I don’t see the entry field I want...where do I put that information?

Most information you will want to enter has its own entry field. If you don't see what you are looking for, use the general My Notes or Other notes fields.

Why don't my Lists print the same way they look on the screen?

Printed pages have been formatted to fit neatly on an 8.5x11 sheet of paper and are free of graphics. All information on these pages can be printed with preformatted fields or with your own custom field choices.

Why can’t I see all my wines?

If you are viewing wines in any of the Lists and only see a partial list of thoses wines, you are viewing a sub-set (e.g., a search result for a particular vintage). Click "All" on the Alphabet Tab to restore the list to your entire collection.

Why do some of my wines have no maturity status?

To generate a maturity status for a wine, you must enter both a "drink after" and a "drink by" date in the Wine Tab entry form. Click "edit" from the Cellar List, then enter the dates, and a maturity status will appear from then on. If you want PWC to get maturity dates for a wine, you must enter a distinction, a vintage, and a sub-region, region or country. Not all wines will generate a suggestion for aging.

Why aren’t there any food pairing suggestions for a particular wine?

You must enter a "distinction" in the Wine Tab entry form to generate food pairing suggestions. Click "edit" from the Cellar List, then enter a distinction, and food pairings will appear from then on.

How do I keep PWC on two computers and how do I transfer the data?

You will have to install PWC clean onto your second computer and then just swap out the data file. The data file contains your authorization information, so you will not have to re-authorize the second computer.

1. On your first computer, launch the software, go to the Home screen, and click "Back Up PWC" -- select a flash drive or other removable media. PWC will create a folder called "PWC_dataBackup" and inside that folder will be your data file, named "Personal_Wine_Curator.PWC"

2. Load the PWC CD in your second computer or go to http://www.personalwinecurator.com and download the free demo. Install it to your second computer as a NEW USER (clean install).

3. Now take the flash drive (or other removable media) with the back up data file and open it on your second computer. Open the PWC_dataBackup folder and copy the Personal_Wine_Curator.PWC file into "The Personal Wine Curator v2.0" folder (which is in your Program Files folder). You will be asked if you want to replace the existing file -- say "yes."

To open your Program Files folder: click the “Start” button, then “My Computer” then “Local Disk (C:) then Program Files”, [START-->MY COMPUTER-->LOCAL DISK (C:)-->PROGRAM FILES]

For an online tutorial with pictures, go to: http://thewinecurators.com/dataBackupTutor.html

When you want to update the other computer, copy/replace the old data file with the new data file. Be sure to keep track of any changes you make from one computer to another!

IMPORTANT NOTES:

ALWAYS MAKE A BACK UP OF THE DATA YOU ARE GOING TO REPLACE BEFORE YOU ACTUALLY REPLACE IT -- just in case you're replacing the wrong file.

Mac users, use the same technique -- The PWC folder is inside your Applications folder.

If you do not see the file named Personal_Wine_Curator.PWC  after you make your backup, make sure you are viewing all your files (none hidden) -- go to your Windows Control Panel and make sure you are set to "show hidden files."

To show your hidden files and folders if you're on Windows XP: Start button (lower left of your screen) --> Control Panel --> Appearance and Themes --> Folder Options --> View tab --> check "Show hidden files and folders"... then click "Apply" at the bottom of that window, then "OK.'

To show your hidden files and folders if you're on Windows Vista: Start button (lower left of your screen) --> Control Panel --> Folder Options --> View tab --> check "Show hidden files and folders"... then click "Apply" at the bottom of that window, then "OK.'

Why is my printer only printing one page or wine of my report or list?

Windows users: In your print setup window you will see a drop down menu that reads "Print:" -- make sure this is set to "records being browsed" (not "current record").

Mac users: In your print setup window, below "Preset," you will see a drop down menu that reads "Copies & Pages." Click this menu, scroll down to "The Personal Wine Curator" and select it. You will see an option that reads "Print:" -- make sure this is set to "records being browsed" (not "current record").

Is it possible to display additional fields on the Reports?

You cannot alter information that appears on reports. Reports aren't really intended to show you ALL the information about every wine. Rather, they should be used as visual tools to see the shape of your collection.

How do I change my monitor resolution?

Windows users: right-click on your desktop, choose "properties" or "personalize" then go to "settings" or "display settings." Near the bottom of that window is the screen resolution slider. Slide the little marker until the resolution reads at least1024x768 pixels.

Mac users: go to your system preferences, click on "displays" and set your monitor to at least 1024x768.

Why aren't my labels printing correctly?

Make sure you are using the correct size labels. Make sure your page setup (print setup) is configured correctly for those labels. All this information is listed for you on the "ID Labels" page of PWC. (The dialogue boxes/prompts also specify how to configure your printer info -- make sure you read them!)




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